Terms & Conditions

Philosophy

Our philosophy is to share our knowledge and experience with our customers and give them all the professional assistance they might need.

Commitment

Our commitment to quality, based on our continuous monitoring at every stage of the manufacturing process has placed us at par with international standards, while maintaining very competitive prices.

Quality

Our quality is a result of expedient interaction of man and machine, method and precise craftsmanship. we do not sacrifice quality at the cost of business.

Accuracy

To having kept abreast of modern technology, we are able to offer even greater accuracy in producing instruments.

Functional

Our instruments are manufactured to perform at their functional best at all times. By using the highest specification of stainless steel for instruments our products will maintain their functionality.

Validity

For our deliveries the following business terms and conditions of sale are exclusively void, unless otherwise agreed in writing. We do not accept conflicting general business terms, even if we have expressly rejected them.

Prices

As negotiated with sales administration.

Minimum Orders

We require a minimum order of US $5000.

Payment Terms

We require payment in advance for all orders. Freight and shipping charges will be added unless otherwise stated. All goods remain property of PAK ITAL until paid in full.

Claims

Every effort has been made to pack your order with great care, please inspect the merchandise thoroughly for any loss or damage immediately on receipt and file claim with the forwarding agent. Concealed loss or damage must be reported within 3 days upon receipt.

Returns

No returns are accepted without prior notices. Please call customer service to obtain your invoice number. We reserve the right to examine returned goods before issuing credit. Special order products or goods sold on a non return basis may not be returned. Returns must be mode within 21 days of the invoice date. Our services team will carry out all repairs quickly and reliable.

Customer Service

Our friendly and well trained staff is happy to assist you in any way even if you are looking for something not in our range of products we will do our best to help you.